Frequently asked questions

As an HR professional who is responsible for relocating my company’s employees, what is the added value of using your services?

Packimpex is a facilitator. We work in line with your HR policy and report to you. Through us, you outsource a service which ensures that your employees’ concerns and those of their families are fully addressed. It is our core business to make your transferees feel at home in Switzerland. Improving their relocation experience takes a lot of weight off your shoulders and more importantly, reduces your company’s turnover of relocated employees.

My transferee lives in a 400 m2-house on four acres of land. Can you find something similar for them?

Possibly, but even with the appropriate budget, it is unlikely that any of the viewed properties will have all the amenities that your transferee is accustomed to. Switzerland is a country where “small is beautiful”. While relocating, people tend to focus on what they will miss from their home country. We endeavour to manage the expectations of your relocating employees by creating a positive vision of the opportunities that result from their move. By focusing on their gains, the transferees and their families view their relocations with optimism and excitement, resulting in greater acceptance of change.

How does Packimpex secure rental properties?

Real estate agencies are an essential stakeholder in our profession. We invest great amounts of time and effort in our relationships with real estate agencies. By having offices situated in all major cities in Switzerland, our teams are very aware and respectful of the local customs and motivators of the real estate agencies. While we remain professional and unbiased when defending your transferees’ rights, we aim to make things easier for the agencies so that they appreciate our business and continue to keep us informed when working with international clients. The result is that approximately 80% of our transferees find suitable accommodation in fewer than eight property visits.

How do you avoid costly repairs when a transferee leaves a rental property at the end of a lease contract?

A successful departure begins upon arrival. We ensure that the transferee understands their rights and obligations as a tenant while they rent a property and documents any issues in order to avoid unwelcome surprises at the end. Photographs are systematically taken during the handover protocols so as to have a thorough assessment of the condition of the property and its exterior (garden) before the transferee moves in. Should any accidental damage be undeniably the responsibility of the departing tenant, we will ensure that it is managed according to lease law, taking into account depreciation and insurance claims so as to keep the cost to a minimum.