Ce que nos clients disent de nous

décembre 01, 2022

Nele K.

décembre 01, 2022

Kevin G.

novembre 03, 2022

Sara P.

novembre 02, 2022

Thank you!

Tom P. Arrival from abroad

novembre 02, 2022

Rajesh R.

novembre 02, 2022

The removers were excellent. However we were not made aware by them, that the paper and cardboard would be taken if requested, A work colleague mentioned this.We also felt that the Handover should have been included, and not an extra. Having seen a new property online in the UK. My consultant was extremely pro-active in arranging a video appointment, getting our introduction letter to the agent and in doing so, helped as secure the property, which we are extremely happy about. It allowed as to move forward with speed to arrange what was needed to be shipped form the UK, which has meant a quicker transition into our Swiss Life. My consultant, was always prompt with her replies to emails, which was so important at a stressful time. She insured that the next steps in the process of moving where taken and arranged the necessary appointments/paper work on our behalf. A BIG Thank you to her A big Thank you to the packing crew! they were very professional keeping me informed throughout the packing process, they were polite, friendly, courteous at all times. I really appreciate for your kindly support, thank you again Again on time and as above warm friendly and extremely helpful.

Michael S. Arrival from abroad

novembre 02, 2022

Thank you very much for the great support I received from Packimpex. Starting with the onboarding calls, the detailed brochures and extra tips you provided to ensure I feel in best hands from the beginning. The temporary apartment was amazing and had all the features required for our special needs with a baby. Also the apartment hunt with my consultant was a great experience. Everything went smooth and practically carefree for me. I couldn`t think of anything making this experience better

Martin K. Arrival from abroad

novembre 02, 2022

Kind and competent

Marcella M. Arrival from abroad

novembre 02, 2022

On the whole, we were very pleased with the move. The packing crews in particular - were exceptional. However we had issues with over a month delay (which although might be due to external factors - they still cost us financially) and a number of issues in moving our pets. The information we received was not reliable - we either found information out very late or what we were told was simply incorrect. We ended up doing a lot of the work ourselves in order to ensure a smooth transfer of our two dogs.

Andrew J. Arrival from abroad

novembre 01, 2022

1,No instructions (how to get the electricity /how to put coins/ how much coin to put)for washing machine and drying machine, most the information is in French or German. 2, The key of the apartment is easy to find, but the location of the apartment is not easy for a new comer especially at night, nobody in the streets can be asked.

Zhucheng Z. Arrival from abroad

novembre 01, 2022

Very thanks to my consultant. I am very satisfied.If I had to ask for additional information, I would have wanted specific details about where to dispose of my rubbish.

Yasuko U. Arrival from abroad

novembre 01, 2022

Maria T.

novembre 01, 2022

Kristy G.

novembre 01, 2022

I received an excellent service by Packimpex throughout my relocation process and very pleased with their support, help, guidance and communication over the last 12 months. Their UK moving partner also did a very good job of moving all our furniture and goods from England to Switzerland over a few days and the packing service was great. I also had the opportunity to rent temporary furniture through Packimpex which saved me a lot of time and helped me start up my new life in Zurich while I was waiting to organise the official relocation from England. Overall I would highly recommend the services of Packimpex and their UK moving partner and hope to use them again in the future.

Koorosh K. Arrival from abroad

novembre 01, 2022

Alexis M.

novembre 01, 2022

Alexander L.

octobre 02, 2022

Yeh R.

octobre 02, 2022

Great Service provided by Packimpex !

Vincent T. Departure to abroad

octobre 02, 2022

My consultant and the Packimpex team are really professional and high-efficient. I am impressed and appreciate expecially the close follow up after each event or step, it makes me feel like we are a team and that they are always there ready to provide support.

Na Q. Arrival from abroad

octobre 02, 2022

I would let people to take a bit of decission on appartment specially when is for long time.

Alejandro A. Arrival from abroad

octobre 01, 2022

Nothing to improve. Super professional and really helpful. Thank you so much for making our move so easy. We enjoyed every minute of the process and felt really taking care of. Once again thank you all for your amazing service. And my consultant for her great service and always beautiful smile on her face.

Ewa P. Arrival from abroad

septembre 03, 2022

My consultant is a great person and helped us a lot when settling and moving away! Thanks for everything! If I move back one day I would do everything I could to have her as contact again :)!

Nils B. Departure to abroad

septembre 03, 2022

My consultant was helpful and responsive. He was friendly and personable. However, when he told us that it would take 3 days to pack our household goods, we said we thought that was inadequate as it had taken the packers in Hong Kong 5 days to pack for our move to Switzerland. As a result, the packers were very stressed and rushed which made a couple of them angry with us when they were at our house packing. The destination crew was superb. They were excellent and handled the logistical challenges of our move during a pandemic with competence and professionalism. And one of the crew members in Basel was pleasant and helpful. But some members of the packing crew in Basel were angry and perhaps careless in their packing. We understand that damage and other mistakes happen in the moving process and that these men were under a time pressure. Still, we have had better experiences with other moves.

Andrew F. Departure to abroad

septembre 01, 2022

Stefano B.

août 02, 2022

My consultant is simply amazing. She deserves all the compliments.

Milovan V. Arrival from abroad

août 02, 2022

My consultants were of great support during during my move and for the first 3 months of my stay in Basel. Also, the crew from Gosselin in Basel and from the UK moving company in Oxford were very nice and accommodating.

Georgio R. Arrival from abroad

août 02, 2022

Clear communications

Gary D. Arrival from abroad

août 02, 2022

very strong support for various issues

Andrey K. Departure to abroad

août 02, 2022

Al-Albert S.

juillet 02, 2022

Rohit N.

juillet 02, 2022

Meher V.

juillet 02, 2022

Very high level of service. Thanks a lot for help and support!

Maksym P. Arrival from abroad

juillet 02, 2022

David C.

juillet 02, 2022

Dan J.

juin 01, 2022

thank you! everything was done at a high-quality standard very good, nothing to report it went smoothly thanks to a good team

Manon D. Arrival from abroad

juin 01, 2022

We felt there could have been more urgency in helping us to find a long term rental house. It’s key to have an address for shipping and school registration but we felt like we were driving the pace. My consultant was very helpful with the check in and contracts. At times we felt quite processed, like people were following a script. I’m sure there are points that need to be covered but some of the meetings could have felt more personalised.

Giles M. Arrival from abroad

juin 01, 2022

Erik J.

juin 01, 2022

Andrew S.

mai 02, 2022

Not directly related to Packimpex, but it was difficult to move into an apartment that I have only seen on pictures in the internet. Furthermore, it would have been helpful, if the inventory of the apartment was known in advance (eg kitchen and cleaning stuff). Many thanks for the warm welcoming in Basel as well as the very friendly and nice communication.

Marc G. Arrival from abroad

mai 01, 2022

My consultant has been amazing, she was extremely helpful, kind and effective! THANK YOU Before her, however we experienced a terrible service from another person, this explains the note in the evaluation for Packimpex.

Daniele B. Departure to abroad

avril 03, 2022

If a relocation is performed like this every time I would relocate more often. It’s been a very good experience, thank you The crew was delayed and I had to call the agent to get a status and ETA. But in the big picture I’m very happy????

Jesper M. Arrival from abroad

avril 02, 2022

Nikhil P.

avril 01, 2022

William Z.

avril 01, 2022

It has been really smooth the process, so I’m very happy with my cosnultant. She has been a trustworthy person who has helped me quite a lot during all my relocation process. She has made it easy for me and I’m very grateful for her job.

Marta S. Arrival from abroad

avril 01, 2022

Both consultants were fantastic throughout the whole process. We are a young family moving country for the first time and they both made the process seem very straightforward and supported us the whole way. They were very efficient and responded to emails promptly. Thank you very much to them. The person who did the removal of our belongings was also brilliant and very helpful on moving days. Thank you to him.

Katey M. Arrival from abroad

avril 01, 2022

Bianca L.

mars 03, 2022

For every Question i had i got help. Thanks very much.

Mohamed A. Arrival from abroad

mars 03, 2022

Caroline P.

mars 02, 2022

Yukie R.

mars 02, 2022

Francesco C.

mars 01, 2022

I felt I could have been given better support during the process for finding new permanent accommodation in Basel. For example I viewed quite a few properties by myself (including the one I ended up applying for) and didn't feel fully supported on various aspects. I also felt some concepts/processes weren't very well explained for a first time mover and non-german speaker, I required a lot of explanation which sometimes was lacking and I felt in the dark or mis-informed. However I did feel very well supported with other aspects of my move e.g. registration.

Tabitha L. Arrival from abroad

mars 01, 2022

My consultant provided fantastic support during my relocation to Basel. She was very responsive, patient with my questions and always helpful! My relocation specialist at the agency is also very knowledgeable and made my big transition as smooth as possible. I cannot thank both of them enough. Wishing them my very best in 2022.

Sushmita S. Arrival from abroad

mars 01, 2022

I would like to highlight an exceptional support from my relocation consultant. I was very grateful to have such professional and reliable relocation consultant and felt taken care of during the whole relocation process. She provided all information proactively, was very responsive to my inquiries and I could always be sure that everything possible and more will be done to support my relocation process.

Austeja A. Arrival from abroad

février 28, 2022

Arthur C.

février 25, 2022

Lindsay F.

février 24, 2022

Louise M.

février 23, 2022

Mirvi R.

février 23, 2022

Jay M.

février 22, 2022

I am satisfied with all the service provided by Packimpex

Laksita G. Arrival from abroad

février 22, 2022

Iacopo C.

février 22, 2022

Diego T.

février 21, 2022

Thank you Packimpex :) I am very happy with the help I received during my relocation.

Pietro P. Arrival from abroad

février 21, 2022

Very good support

Naveed A. Departure to abroad

février 21, 2022

Some furniture was damaged during the move and in destination, they damaged the walls and the floor, the walls were not recongnised by the insurande policy because I didn't reported it during the first day, I didn't know this deadline. Regarding the visits to the apartments, I had to visit them by my own most of the time, the relocation consultant seemed always busy for that. I really appreciate the times I visited with the other consultant because he joined and helped me a lot with the apartments, the questions, advises and the language of course.

AYELEN T. Arrival from abroad

février 19, 2022

My consultants has made my relocation experience as effortless and smooth as possible. They have responded quickly to all questions, provided me with a lot of information proactively. All of the services provided (temporary housing, local move with Gosselin, new apartment search and contract finalization ) were performed with utmost quality and professionalism. Especially my cooperation with one of my consultant in regards of searching for a new apartment was extremely valuable - her openness, help, advice and also honesty helped me to choose the apartment suitable for my needs and affordable in a timely manner. I would recommend both to anyone, but also other Packimpex representatives I encountered as a replacement for them were very helpful, professional and considerate. Honestly I didn't expect the relocation to be such a unproblematic, smooth process. Thank you to everyone involved!!

Dorota B. Arrival from abroad

février 18, 2022

Tobias S.

février 18, 2022

Thanks a lot for the smooth relocation! I really enjoyed the services provided.

Renee M. Arrival from abroad

février 18, 2022

Govindarajan P.

février 18, 2022

Christoph M.

février 16, 2022

Una D.

février 16, 2022

My consultant was amazing in supporting my move back to Basel from Copenhagen. She went above and beyond to help me so a HUGE thank you

Richard W. Arrival from abroad

février 16, 2022

Nothing specific to mention. I had a very pleasant experience working with my consultant, he understands what you need, quickly responds to messages and is willing to go beyond the service. I would recommend a house search with him to anybody in need.

Paul. P Arrival from abroad

février 16, 2022

Both consultants are amazing - they really helped me find a home, very good advices and took me around and helped with many tips and great support. Amazing feedback for them, really

Nicoleta M.

février 16, 2022

Joost Z.

février 15, 2022

My consultant was excellent - very available and professional. Our contact with her was excellent.

Lea V. Arrival from abroad

février 15, 2022

We would like to thank you for the very good service and support during our relocation. It was very well organized and very helpful for us.

Anna S. Arrival from abroad

février 14, 2022

Qi H.

février 14, 2022

Packimpex exceptional commitment and help were beyond expectations.

Mikolaj T.

février 14, 2022

Carlos S.

février 03, 2022

Livio P.

février 02, 2022

Sophie R.

février 02, 2022

Scott C.

février 02, 2022

Rosa A.

février 02, 2022

Everything was very good indeed. My consultant helped me very very much with this process. She always was able to help me solve any situation. I hopefully had a consultant to walk me through this journey, this was my first relocation, and it was great thank to her.

Germán R. Arrival from abroad

février 02, 2022

Amélie M.

janvier 31, 2022

Sebastien D.

janvier 31, 2022

Michael S.

janvier 30, 2022

Phillip K.

janvier 28, 2022

Tamara F.

janvier 28, 2022

They were just great!

Matteo T. Arrival from abroad

janvier 28, 2022

My move started with an unforeseen roadblock. I had to be quarantined because I was coming from Belgium (covid risk country at the time). We had already booked apartment visits but I couldn't go because of my quarantine. I really appreciated the solution driven mindset that you had and proposed to do the visits virtually (via whatsapp). This allowed already to shortlist some apartments and visit them later personally instead of starting everything from scratch.

Georgio K. Arrival from abroad

janvier 27, 2022

Move at destination - the crew had to few people to do the move and were very exhausted at the end of the day, so I felt really bad for them and helped where I could. Temporary housing - I think the price is completely insane even for Zurich - the service and everything was good but the rate was way to high - there are better options for this price or way cheaper apartments available (e.g. project interim) - but I don´t want to complain - it is just a remark. I found a bit left alone by finding the permanent apartment, it is such a challenging market that you have to be quick and answer immediately for the good apartments - this seems to be not possible for the personal relocation consultant to spend time on that. But beside that, the service was very good and the entire crew was very friendly and helpful!

Yvonne L. Arrival from abroad

janvier 27, 2022

Iryna R.

janvier 26, 2022

Neha G.

janvier 26, 2022

Kuan T.

janvier 26, 2022

Missed a total overview of to-do's or not to-do's from perspective of the person who is relocating. This resulted in actions based on not knowing what the situation needs. Maybe a heads up or document where is says, the person should not take ANY action on his own before consulting. Rest of the service was quick, clean and very helpful. Even today I can still reach Packimpex for important matters. Thank you.

Jort D. Arrival from abroad

janvier 26, 2022

Ettore F.

janvier 26, 2022

Des P.

janvier 25, 2022

Sean S.

janvier 25, 2022

Johannes L.